SERVICES
Contact THC today to learn more about how these services can transform your operations and drive success. I am ready to assist with any inquiries to ensure your needs are met with precision.
OPERATOR PARTNERSHIP
Ongoing support for operators who need help handling real leadership challenges as they come up.
This is practical, situation-based support to help you lead more effectively and keep your operation running consistently under pressure.
What this includes:
Twice Monthly Group Sessions
Working sessions focused on real operational challenges. We break down situations, identify what’s not working, and set clear priorities to move forward.
Twice Monthly “One on One” Calls
Focused time on your business. We address current issues, review performance when needed, and build practical solutions you can implement immediately.
Text Support (8 AM – 4 PM)
When something comes up, you don’t have to wait. Reach out and get direct input so you can handle situations in real time.
This gives you consistent, hands-on support to strengthen leadership, improve communication, and create a more stable, accountable team.
ON-SITE RESET
This is a full immersion inside your operation to identify what’s not working—and fix it in real time.
I spend a week embedded in your business, observing service across all meal periods, working directly with your team, and addressing issues as they happen.
What this includes:
50 Hours On-Site
I work inside your operation—front and back of house—observing service, identifying breakdowns, and making real-time adjustments. This includes station setup, workflow, communication, menu execution, and leadership behavior.
Management Team Coaching
Your leadership team gets direct, in-the-moment coaching. We address issues as they arise and build better habits under real conditions—not in a classroom.
P&L and Operational Review
We break down your numbers and connect them directly to what’s happening on the floor—so you’re not just reviewing performance, you’re improving it.
3 Months of Follow-Up Support
After the on-site work, we continue with structured check-ins to make sure changes stick and progress continues.
This is hands-on, practical work designed to stabilize your operation, improve consistency, and get your team aligned quickly.
CHEF DEVELOPMENT SYSTEM
Finding, hiring and training a strong chef in today’s market is difficult, expensive, and unpredictable.
I take a different approach.
I work with your existing team—specifically your second-in-command—and develop them into a chef who can lead your operation with confidence and consistency.
This isn’t just training. It’s a leadership transition.
What this includes:
Four-Week Development Program:
I work directly with your team over four weeks, focusing on food execution, labor management, operational systems, and leadership development.
Daily Coaching and Real-Time Application:
This happens inside your operation, during real service. Your team learns by doing—through daily instruction, active coaching, and end-of-shift reflection.
Leadership and Culture Development:
We don’t just build skills—we build ownership. Promoting from within creates stability, strengthens culture, and shows your team there is a path forward.
Owner Involvement:
Owners are encouraged to participate and observe the process, gaining visibility into how leadership development directly impacts performance and profitability.
Why this works:
Hiring externally is expensive and uncertain.
Developing from within builds loyalty, improves retention, and creates a stronger, more aligned team.
You don’t just get a chef.
You build one—and your entire operation gets stronger in the process.
Contact us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!